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Act in a professional manner, with utmost honesty and integrity when dealing with customers.
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Disclose all costs and fees upfront, without small print nor misrepresentation of the product being offered.
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Do not charge non-refundable fees which would be perceived as being excessive.
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Do not issue terms nor charge a fee when the company has no intention of lending. Likewise, when in doubt err on the side of caution rather than be sorry later.
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Relate to customer complaints in a professional and speedy manner.
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Abide by the rules imposed by the relevant regulatory authorities. Furthermore, we strictly engage in legal and ethical transactions only. Without exception.
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We are committed to have the best interests of the customer in mind and shall attempt to meet their expectations where conditions allow.
Pawn Express is a finance company based in Botswana.
The company’s core activity is short to medium term finance through various financing types such as Vehicle Re-finance, Pawn (Short – Medium Term Secured Financing).
Masego R.
“Thank you! That is all I can say for being there for me when I needed you most”.
Gaone M.
“I was always afraid of Pawn Shops. You proved me wrong. You proved me there is an honest and trustworthy pawn shop. I definitely know where to go back to when I need money”.
Thuso S.
“I truly appreciate your support, but mostly for not taking advantage of me, and for treating me with Fairness, Patience and Understating”.
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What do I need to Bring in order to pawn my vehicle?In order to pawn your vehicle, you will need to provide the following documents: 1. Original Blue Book (Registered in your name), clear of all financial charges. 2. Certified Omang copy. * If you are Married in Community of Property, you will need the consent of your Spouse. It is basically a form your husband or wife needs to sign as the asset you wish to pawn is considered mutual property. If you require the form in advance, you may download it from the following link: https://www.cash.co.bw/pedownloads. * In case the vehicle is registered under a company name, in addition to the above, you will need to provide the following: 1. Certified Company secretarial documents. 2. Company Board Resolution. 3. Tax Clearance Certificate – BURS. You must be over the age of 18 years. Your nationality does not matter, all nationals are welcomed. For Pawn & Drive, the minimum loan amount is P5,000. For Pawn & Park, the minimum loan amount is P15,000.
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How Does it Work? Pawn & DriveThe process is Simple! 1. Bring your Asset to our office: 2. We will value your asset. 3. Choose the Loan product: Our team will assist you to choose the most suitable loan product for you, aiming at saving you money. 4. Sign Loan Agreement and related documents. 5. You Get the Money: We will transfer you money immediately.
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How Does it Work? Pawn & ParkThe process is Simple! 1. Bring your Asset to our office. 2. We will value your asset. 3. Choose the Loan product: Our team will assist you to choose the most suitable loan product for you, aiming at saving you money. 4. Sign Loan Agreement and related documents. 5. You Get the Money: We will transfer you money immediately.
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Where is your office located? Driving DirectionsHeadoffice: We are located at Plot 956, Mogoditshane. From Pula Spar: Drive straight towards Molepolole Road / Mogoditshane along Willie Seboni Road for about 1km, pass through the first stop sign, then carry on straight towards the traffic lights. At the Traffic lights junction, continue straight for about 200m, 'Responsible Lending Group' will be on your left-hand side just before ‘Stay Well Hotel’ on the opposite side. From Molepolole Road: From the Main Junction (A12 and Willie Seboni Road); Drive straight towards ‘Pula Spar’ along Willie Seboni Road, Drive for about half a kilometre, ’Responsible Lending Group' will be further on your right-hand side, just after you pass 'Stay Well Hotel' on the opposite side. _________________________________________ Gaborone / Tlokweng Branch We are located in Plot 64517 Unit 51 The Office, Fairgrounds. From Shell Filling Station Fairgrounds (Boipuso Hall Entrance): Drive straight until passing Botswana Accountancy College (BAC) , Upon reaching the Ministry of Transport and Public Works building which will be on the left-hand side. Turn left (Access Bank will be on you right hand side). Drive straight until reaching the roundabout. At the roundabout carry on straight, then ‘The Office’ building will be on your right-hand side, adjacent to Botswana Development Corporation (BDC). From KPMG Office: Coming from River Walk Shopping Centre, turn left at the KPMG building, then first left turn. Drive straight until reaching the roundabout. At the roundabout carry on straight. ‘The Office’ building will be on your left-hand side. Note: Kindly park at the visitor’s parking. The reception office is on the first floor. Our office number is 51, located on the second floor. _________________________________________ Palapye Branch We are located at Plot 305 Industrial, Palapye From Palapye Junction On the A1 Road, facing Francistown, drive straight along the A1 Road and cross the Railway line. After Crossing the Railway line, take the first turn right, then an immediate left into the service road which is parallel to the A1. Pass the A1 Hardware Store on the right, we are located in the next complex. Drive inside the complex, we are located at Unit 4 on the Ground Floor. From Francistown A1 Road, facing Gaborone, drive straight down the A1 Road. Pass Diphalane Mall on your right-hand side. Towards the end of Diphalane Mall, take the first turn left, then immediate left into the service road which is parallel to the A1. Pass the A1 Hardware Store on the right, we are located in the next complex. Drive inside the complex, we are located at Unit 4 on the Ground Floor. _________________________________________ Francistown Branch We are located at Sunshine Plaza Mall, Francistown From BMC Traffic Lights (Coming from Palapye) Turn right at the Traffic Lights into Kazungula Road. PetroHyper filling station will be on your left-hand side. Drive straight down the road for approximately 3 KM until you reach the T Junction. At the T Junction turn left into Marang Road. Drive straight down Marang Road for approximately 3 KM. You will pass an Engen Filling Station on the right-hand side, Tati River Lodge on your Left-hand side, Cresta Marang Hotel on your left-hand side. Drive straight down until you reach the Traffic Lights. At the traffic lights, turn Right into Dinokwe Drive, then Immediate Right into Sunshine Plaza Mall. We are located next to Nando’s Restaurant inside the Mall. From Town Center Facing Palapye Drive towards the Bridge (Spaghetti) and exit at the left exit to Marang Road, facing Nyangabgwe Hospital, drive straight down Marang Road, pass Nyangabgwe Hospital on the Left-hand side. Keep driving straight down the Marang Road until you reach a 4-Way Junction with Traffic Lights (Marang Road and Phillip Matante Drive). KFC Restaurant and Sefalana Wholesale will be on the Left-hand side. Loja Shopping Mall will be on the right-hand side. Continue driving straight down the Marang Road until the next Junction with Traffic Lights (Marang Road and Dinokwe Drive). At the traffic lights, turn Left into Dinokwe Drive, then an Immediate Right into Sunshine Plaza Mall. We are located next to Nando’s Restaurant inside the Mall.
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How much is your interest rate?Our interest starts as low as 5% per month for both 'Pawn & Park' and 'Pawn & Drive'!
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Which vehicles do you have for sale?Please follow this link to view our vehicles for sale. www.cash.co.bw/itemsforsale
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How much can I pawn my vehicle for?We will aim to provide you with the amount you require or if you wish, the highest loan amount possible. In order to do so, we will evaluate your vehicle at our office and provide you with a free quotation for your consideration and approval.
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Do you have an office outside Mogoditshane?We are located in Tlokweng/Gaborone, Mogoditshane, Francistown and Palapye. Unfortunately, in order to receive the loan you will need to come to one of the above locations.
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Do I need to visit your office in order to receive a loan or can I do it online?You will need to visit our office in either Tlokweng/Gaborone, Mogoditshane, Francistown or Palapye in order for us to issue the loan. It is not possible to issue loans without physically attending our office.
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How long are your loans for?Depending on the loan type and loan product you choose, we have Short Term & Long Term Loans. We give our clients the option to choose the loan period that is most suitable for you.
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How long does it take to pawn my vehicle?The process is quick; We will inspect your vehicle, test drive it with you and if it passes the technical test, we will help you choose the most suitable loan product that aimed at saving you money and giving you enough time to repay the loan. We aim to expedite the process and finish it as soon as possible so we will not delay you. We estimate the process to take 60 minutes.
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What are your working hours?Our working hours are as follow: Monday - Friday: 08:30 to 16:30 Saturday: 08:30 to 13:30 Sunday: Closed However, you can always call us after hours!
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How much do I need to pay every month?The repayment amount and period are based on the loan product you choose. We propose you visit one of our offices when you can so we can take you through the different options.
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Which loan options do you have?We have two Pawn options for you to choose from: 1. Pawn & Park : Where we keep your vehicle at our premises until you are ready to repay. The interest starts at 5% Per Month. 2. Pawn & Drive : Where you Pawn your vehicle but keep driving it. You will just need to repay the loan at the maturity date. The interest starts at 5% Per Month.
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How do I qualify for a loan?If you are over the age of 18 years, then you can get a loan from Pawn Express. Your nationality does not matter, as long as you own a fully paid asset that you can use as security. It is a quick process. Without much ado, you will have the cash at your disposal.
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Can you buy my vehicle?We pawn items you wish to pawn and you will receive payment for them. Currently we do not purchase assets from clients.
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Can I still pawn my vehicle if it is not moving or requires repair?We do not pawn non-moving vehicles, vehicles which are not roadworthy, or vehicles that require necessary repairs. In order to pawn your vehicle you will need to repair it.
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Why should I pawn with you?Our service is; * Fast and Easy, * No Need for Bank Statements, * No need to be employed, * Private and Discrete as we Keep your business private and Confidential, * Best price Guaranteed and we will always try and pay you more than any other pawn shop, * Safe and Secure Your item will be stored in a secure facility under lock and key for safe keeping.
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Do you pawn land?As per the law, land cannot be pawned but follows a mortgage process, however we can refer you to our sister company specializing in Mortgage Lending, which is fast and efficient.